Medicare Consumers
Medicare Consumers
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helpful contacts

Healthcare Quality Strategies, Inc., the Medicare-designated Quality Improvement Organization for New Jersey
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  • Call Healthcare Quality Strategies, Inc.'s Medicare Beneficiary Helpline: 1-800-624-4557 (TTY Users: 1-800-752-8420)

Department of Health and Human Services, Elder Care Locator
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  • For help locating services for the elderly anywhere in the United States, contact the U.S. Department of Health and Human Services, Elder Care Locator at 1-800-677-1116

Medicare
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  • For questions about bills for Part A or B; durable medical equipment such as prosthetics, orthotics, and supplies; prescription drug plans; hospital care; skilled nursing care; or fraud involving Medicare services; call 1-800-MEDICARE (1-800-633-4227) or for Hearing or Speech Impaired call 1-877-566-3574

National Hospice Helpline
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  • For information about hospice and palliative care for terminally ill persons, contact the National Hospice Helpline at 1-800-658-8898

New Jersey Department of Banking and Insurance
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  • If you have an HMO complaint, would like a guide to HMOs for persons with Medicare, or need information about Medicare supplemental insurance (Medigap), contact the New Jersey Department of Banking and Insurance at 1-609-292-5316, ext. 17902

New Jersey Department of Health and Senior Services
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  • To file a complaint about a New Jersey healthcare facility, contact the New Jersey Department of Health and Senior Services at 1-800-792-9770; (or at 609-292-7837 for out-of-state callers)

New Jersey Department of Health and Senior Services, Support Services of the Aged and Disabled
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  • For information regarding Pharmaceutical Assistance to the Aged/Disabled (PAAD), Senior Gold Prescriptions Program, or Medicare Part D, contact the New Jersey Department of Health and Senior Services, Support Services for the Aged and Disabled, at 1-800-792-9745

New Jersey Department of Human Services
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  • For information about low-income programs, such as Medicaid, to help pay medical bills if you have minimum income and resources, contact the New Jersey Department of Human Services at 1-800-356-1561

Office of the Ombudsman for the Institutionalized Elderly
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  • To report abuse, neglect, or exploitation of New Jersey residents (60 years or older) by a long-term healthcare facility, contact the Office of the Ombudsman for the Institutionalized Elderly at 1-877-582-6997

Railroad Medicare
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  • For more information regarding Railroad Medicare benefits, contact Railroad Medicare at 1-800-833-4455

Social Security
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  • To enroll in Medicare, replace a lost Medicare card, or change your name or address with Social Security/Medicare, contact Social Security at 1-800-772-1213

State Health Insurance Assistance Program (SHIP)
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  • For more information regarding Medicare benefits, claims, supplemental policies, prescription drugs, or long-term-care insurance, contact the State Health Insurance Assistance Program (SHIP) at 1-800-792-8820 (or at 609-943-3437 for out-of-state callers)

Trans-Atlantic Renal Council (TARC)
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  • To file a complaint about the care you've received in a dialysis center, contact the Trans-Atlantic Renal Council at 1-888-877-8400

Veterans Administration Benefits
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  • For questions about healthcare benefits offered by Veterans Affairs, contact the U.S. Department of Veterans Affairs at 1-800-827-1000